16 Common ERP/CRM Software Interview Questions

  1. What is the typical workflow of this role and how does the software help streamline it?
  2. What kinds of reports does this system generate?
  3. If a customer calls and asks for a certain report or list of data, how can you easily access it?
  4. What is the most important skill you need in this job? Why is that skill so critical?
  5. What is the biggest challenge of your job?
  6. What are some of the challenges facing the industry as a whole?
  7. What are the most important factors in selecting an ERP/CRM software solution?
  8. How do you prioritize your work?
  9. How would you describe your typical day at work?
  10. What are the key benefits of your software?
  11. How do you ensure that your software is secure?
  12. What are the most common ways people use ERP/CRM software?
  13. What are your tips for making sure implementation goes smoothly?
  14. What is the main benefit of your software, and how does it achieve that?
  15. How do you ensure that the software is user-friendly?
  16. How do you measure success?