The Importance of Non-Verbal Communication in Video Calls: A Complete Guide

The Importance of Non-Verbal Communication in Video Calls: A Complete Guide

In an era where remote work is becoming increasingly common, video calls are now a standard method of communication.

However, the absence of physical presence in these digital meetings can sometimes make conveying and interpreting messages a challenging task. Enter non-verbal communication – a powerful tool to enrich the digital communication experience.

In this blog post, we'll explore the importance of non-verbal cues in video calls and share tips on how to use them effectively.

The Power of Non-Verbal Cues

Non-verbal communication refers to all the information that is communicated without the use of words. It includes gestures, facial expressions, body language, and tone of voice. In fact, some research suggests that up to 93% of communication is non-verbal.

While this percentage might vary in video calls due to the limited visibility of body language, the significance of non-verbal cues remains substantial. They can enhance understanding, express emotions, regulate the flow of conversation, and signal the nature of relationships between people.

Non-Verbal Communication in Video Calls

In the context of video calls, here are some critical components of non-verbal communication:

Facial Expressions

Facial expressions are a key indicator of a person's emotions. In video calls, maintaining an engaged and responsive facial expression can show attentiveness and respect.

Eye Contact

Maintaining eye contact in a video call can be tricky but it's a powerful way to connect with others. To create a sense of eye contact, look at the camera rather than the screen.

Head Nods

Head nods are a universal sign of understanding and agreement. They can be used to show you are listening and following the conversation.


Even though video calls limit the visibility of our body, visible gestures can still contribute to the communication. Hand movements can emphasize points and convey enthusiasm.

Tone of Voice

The tone of voice conveys a wealth of information about your emotional state and the way you perceive the conversation. A warm, friendly tone can set a positive atmosphere for the conversation.

Tips for Effective Non-Verbal Communication in Video Calls

Knowing the importance of non-verbal cues in video calls is one thing, but how can you use them effectively? Here are some tips:

  • Camera Positioning: Position your camera at eye level to create a more direct sense of eye contact. Also, ensure your face and upper body are visible to allow for a range of non-verbal cues.
  • Lighting: Make sure you have good lighting so that your facial expressions and gestures are clearly visible.
  • Attentive Listening: Show that you're actively listening by nodding your head and reacting appropriately to what's being said.
  • Express Yourself: Use gestures and facial expressions to convey your thoughts and feelings. But remember, subtlety is key – exaggerated movements can be distracting.
  • Control Your Tone: Be mindful of your tone of voice. Ensure it matches the message you're trying to convey.

Non-verbal cues can significantly enrich the quality of your video calls, making them more engaging and productive. So the next time you're on a video call, keep these tips in mind and communicate like a pro!