The job interview is a scary prospect for most people. Whether it’s your first interview or your fiftieth, everyone gets nervous.
We know people are always worried about being judged, not knowing the right things to say, and not being able to come across as confident and capable enough.
Learn how to deal with the STAR interview question so that you can ace the next job interview. Here are answers to the STAR interview questions like this one.
I was working for a small local business with customer service needs when I was first employed.
S - I was working for a small local business when I was first employed. They had recently expanded their operations and were looking for someone to handle their customer service needs. They needed someone who could field calls from people who were interested in having their products made, as well as respond to any online inquiries.
T - My main task was to answer questions and concerns that customers had about their products, as well as provide information about how they could get the product made at an affordable price point.
A - I took the initiative to learn everything I could about the business and its products before taking my first calls. This helped me build rapport with customers and answer their questions confidently, even if they were unfamiliar with the process of having a product made by hand.
R - The success of this role allowed me to move up into other departments within the company, which eventually led me to where I am today!
I was working at a remote call center for a large bank.
S - I was working at a remote call center for a large bank.
T - The task was to answer customer calls and solve their issues.
A - I remember I had no idea how to do this, so I was nervous and worried about making mistakes, but I just went at it anyway and figured out what worked for me. I would make sure to find out as much information about the customer as possible before answering the call so that I could provide better service. I also tried to learn from other employees' "answers" to see if there were any commonalities or patterns that we could use when dealing with similar issues.
R - This helped me become more comfortable handling calls, and eventually led to my being promoted within the company!
My job was to read and enter data into spreadsheets.
S - I worked as a remote data entry specialist for [company name]. My job was to read and enter data into spreadsheets.
T - My role was to enter the information into the spreadsheet, which was provided by my boss.
A - I had to make sure that all of the fields were filled in correctly and formatted correctly so that it would be easy for someone else to read when they reviewed it later on.
R - I found that this was a great way for me to learn about data entry because it taught me how to use spreadsheets, which are very important for businesses today. It also taught me about accuracy and attention to detail, which are important skills for any job!
I was an intern and my job was to help with the company's social media presence
S - My first job was when I started working at [company name]. I was an intern and my job was to help with the company's social media presence. At the time, the company had only just started doing business online, so it was a big learning curve for all of us.
T - The task was simple enough: post regularly on Twitter, Facebook, and Pinterest. But because our target audience was mostly senior citizens and people who didn't use computers very often, I had to find ways to make the content interesting without being too complicated or technical.
A - I did this by posting funny memes with captions that were easy to understand. I also used simple language and kept my posts short so as not to overwhelm anyone who might read them (and we had a lot of readers).
R - The result was that our audience grew steadily throughout the year—from just one hundred followers at first to several thousand by December!
Writing articles for a blog about photography, and creating some social media posts for the company
S - The first job I had was as a content writer. I was asked to write articles for a blog about photography, and I also had to create some social media posts for the company.
T - The task was to create an article about how to take better portraits with your phone, so that's what I wrote about. It was my first time writing this kind of content, but it went well!
A - I started off by researching what other people were doing in the field and then reading other articles on the subject. This helped me understand how to structure my own article and make sure it had all the right elements: an introduction, body paragraphs with supporting evidence/examples, and a conclusion.
My action was just as important: when writing each paragraph, I made sure that each sentence flowed from one to another without any gaps or awkward transitions. This helped keep readers engaged throughout their reading experience.
R - The result was that my boss loved it! She told me later that she had been struggling for weeks trying to find someone who could write articles like this one for her website.
I was working as a freelance writer and editor for a startup website
S - I was working as a freelance writer and editor for a startup website.
T - I had to go through their new content and edit it for grammar, style, and accuracy. I also had to write original content for them in the form of articles or blog posts about different topics that were relevant to their niche.
A - I adapted by learning how to use the tools they gave me for editing and writing. I used Grammarly and Google Docs for editing, which helped me find mistakes that I would have missed if I had been relying on my own human brain alone! For writing, I learned how to format my text using styles so that it looked clean and professional.
R - I went above and beyond my duties by making sure all of my edits were done correctly before sending them back to the client. It was important that they could trust me because this was our first project together, so doing everything right made sure there weren't any hiccups later on down the line!